Sollis isn’t just something you keep in your back pocket for a worst-case scenario. This membership is designed to be a proactive, white-glove medical partnership you can lean on early, often, and with confidence.

This guide walks you through exactly how to get the most value from your Sollis membership, starting with day one.  

The fastest way to access Sollis's exceptional care is also the simplest: just save your local Sollis number in your phone. This number grants you direct 24/7 access to the Sollis team—no portals, no phone trees, no guessing where to go. 

Here’s how to use your Sollis number:

• Call us for anything urgent or time-sensitive

• Text us for non-urgent questions, scheduling, or quick check-ins

• Use the same line to connect to both in-center care and virtual medical support

The next time you have a medical concern, you won't have to wonder whether you should call your primary care doctor or go to urgent care or the ER. Simply call Sollis and we'll quickly guide you to the care you need, whether that's talking through symptoms with an ER-trained physician or coming into your local center that same day. 

Sollis membership has so many amazing benefits that it can be hard to keep track of them all. As you get to know Sollis, we recommend new members schedule a Welcome Call to talk through their available benefits and discuss how to make the most of their concierge membership. 

These benefits include: 

• Everyday care for headaches, sunburns, and allergies
• Urgent care for cuts, minor burns, UTIs, and viruses
• ER-level care for asthma attacks, concussions, and broken bones
• Preventive care and travel preparation like vaccines (for flu, COVID, hepatitis B, and more)
• IV therapy and injections for dehydration and vitamin deficiencies (when clinically indicated)
• 24/7 virtual care so you never need to spiral over symptoms
• 3x-faster specialist referrals from our exclusive network of top doctors

Everyone's medical needs are different. Sollis is designed to provide personalized care, whether it's for an unexpected illness or required vaccinations for international travel. Your Welcome Call will help us tailor your care journey to your needs and schedule. 

 

Your membership travels with you. You have unlimited access to all Sollis locations nationwide, with the same level of care, clinical excellence, and experience at every center.

Traveling somewhere without a nearby Sollis center? Our team can still support you through 24/7 virtual care, helping assess symptoms, guide next steps, and coordinate care if needed.

We also offer global travel support, helping you navigate health concerns that arise when abroad. You can use your Sollis travel support for medical needs that arise:

 

Wherever you are, Sollis is still your first call.

 

*Availability depending on location.